The Customer Experience Inside Your IVR Applications - You Can't Manage What You Don't Measure!

The webinar will be conducted by Mr. David Jackson, President of Call Analytics and will take approximately 30 minutes. This informative presentation teaches you how call level analytics can provide a view inside your IVR applications so that you can more effectively:

• Improve Customer Satisfaction
• Increase Containment Rates
• Reduce Customer Call Backs
• Identify & Correct Potential Regulatory Compliance Issues
• Minimize Labor Costs

Attendance is limited, so reserve your space today for one of the listed webinar dates by clicking here or calling 866.382.7993 extension 2911. A link to the webinar and the toll free number for the conference bridge will be provided.

Thank you for your interest, we look forward to your participation.

Upcoming Dates:  
Wednesday, September 12th at 1:00 PM Central Time
Wednesday, September 26th 1:00 PM Central Time
Wednesday, October 10th 1:00 PM Central Time
Wednesday, October 24th 1:00 PM Central Time
Wednesday, November 7th 1:00 PM Central Time